At Beehaya Studio, we are dedicated to delivering high-quality, fully hand-drawn 2D cartoon illustrations, character designs, logo mascots, UI designs, and 2D animation projects.
By placing an order with us or using our website, you (“Client”) agree to the terms and conditions outlined below.
1. Services Provided
Beehaya Studio offers professional design and illustration services including:
- Custom 2D cartoon and character design
- Cartoon mascot and logo design
- UI design for websites and mobile applications
- 2D animation for branding, advertising, and social media
All artworks are created by hand using professional tools (such as Adobe Illustrator or Adobe Animate) and delivered in the agreed file formats (AI, PNG, MP4, etc.).
2. Client Responsibilities
Clients must provide all necessary information, references, and materials required to complete the project accurately.
Delays in providing information or feedback may extend the delivery timeline.
Beehaya Studio is not responsible for delays caused by incomplete or late input from the client.
3. Payment Terms
All payments must be made in full before the project begins unless otherwise agreed in writing.
For larger projects, a deposit may be required before work starts.
Payments are non-refundable once the project has started, except as stated in our Refund Policy.
Final files will only be delivered after full payment has been received and cleared.
4. Project Timeline and Delivery
⏱ Project Deadlines
Each project includes a clear deadline agreed upon before work begins.
Projects are completed in order of booking and will be delivered within the specified timeframe.
Clients should not expect earlier delivery unless a special expedited order has been arranged.
⚡ Express Orders (Rush Projects)
If a client requests faster delivery than the standard schedule, an additional rush fee will apply.
Beehaya Studio reserves the right to accept or decline express orders based on workload and feasibility.
When an express order is accepted, a new delivery date and cost adjustment will be confirmed in writing.
5. Ownership, Copyright, and Commercial Use
🔹 Ownership
All sketches, draft files, and preliminary designs remain the sole property of Beehaya Studio until full payment has been received.
Final ownership of the artwork transfers to the client only after payment in full and when the Commercial Use License has been granted.
🔹 Personal vs. Commercial Use
- Personal Use: The artwork may be used for non-commercial purposes such as personal printing, portfolio display, or profile images.
- Commercial Use: The artwork may be used for profit-generating activities such as branding, packaging, advertisements, products, or marketing.
Commercial rights must be purchased separately or explicitly included in the client’s order agreement.
6. Revisions and Approval
Each project includes a specified number of free revisions.
Additional or extensive revisions beyond the agreed scope will incur extra charges.
Once the client approves the final design in writing or via email, the project is considered complete.
Further changes after approval require a new paid agreement.
7. Delivery of Final Files
Final files (AI, PNG, MP4, etc.) will be delivered only to the email address provided by the client at the time of registration or order placement.
For security reasons, final files will not be sent to any alternate email addresses or third parties.
Clients are responsible for ensuring their email address is accurate and accessible.
8. Limitation of Liability
Beehaya Studio’s total liability for any claim related to its services shall not exceed the total amount paid by the client for that project.
We are not liable for indirect losses, delays, or damages caused by incorrect information or misuse of the final files.
9. Refunds and Cancellations
Refunds and cancellations are governed by our Refund Policy, which forms an integral part of these Terms. Please review it before placing your order.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the country in which Beehaya Studio operates.
In case of disputes, both parties agree to attempt resolution amicably first. If unresolved, the dispute shall be handled through mediation or by a competent legal authority.
11. Updates to Terms
Beehaya Studio reserves the right to modify or update these Terms when necessary.
- Any updates will be communicated via email or posted on our website.
- Orders placed before the update will remain governed by the previous version of these Terms.
- The revised Terms apply only to new orders placed after the update date.
12. Contact Information
If you have any questions regarding these Terms or need assistance with your project, please contact us at:
📩 contact.beehaya@gmail.com